Here’s a few FAQs and the answers we usually provide to our customers. Of course, if you’ve got a question that’s not show below, feel free to contact us and ask away!
What geographic areas do you cover?
Marathon Industrial will provide crane and lift services anywhere in the Southeastern US. We’re based out of Newnan, Georgia (suburbs of Atlanta), but we’ll come to you if you’re in Alabama, Mississippi, Florida, Louisiana, Tennessee, South Carolina or North Carolina.
What types of products do you sell?
Marathon Industrial sells a variety of new cranes, hoists, and lifts, both standard and custom solutions designed to meet your lifting needs. For more information on our product offering, please visit the New Cranes / Lift Systems page at our website.
What types of services do you provide?
Marathon Industrial can provide both shop and field repair work on cranes, hoists, and other lift systems. Examples include but aren’t limited to:
System Lubrication
Wire rope testing and replacement
Motor repair or rewind
Brake adjustment and service
Control panel troubleshooting on all makes and models
Rail surveying and adjustment
Mechanical and Electrical Field Trouble Shooting
Electric and Manual Hoist Repair & Reconditioning
Do you have customer service?
Of course! Our friendly and knowledgeable customer services reps are available to answer your questions 24/7/365.
How quickly do you respond to emergencies?
Emergency calls are answered 24/7 and a technician can be at our customer’s location within a few hours.
Do you rent cranes or lift equipment?
We do not have a rental program, but if we need to repair a system we can remove a hoist and offer a loaner hoist at a fee while hoist is being repaired in our shop.